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Importer of Record (IOR) & Exporter of Record (EOR) Services in Europe

If your company is located outside the European Union but wants to import or export goods to the EU, you may need a legally recognized Importer of Record (IOR) or Exporter of Record (EOR). These entities are responsible for ensuring that shipments comply with customs regulations, documentation requirements, and tax obligations in the respective country.
With Complico Consulting GmbH, you gain a trusted partner that handles complex trade requirements so you can focus on expanding your business across Europe.

Trusted by Leading Brands

All-in-One IOR/EOR Compliance Support

What is an Importer of Record (IOR) ?

Key responsibilities of an Importer of Record include:

  • Filing customs declarations with EU authorities
  • Ensuring compliance with EU product regulations
  • Paying import duties, VAT, and taxes
  • Managing customs documentation and records
  • Acting as the legal importer for international shipments
Using a professional IOR service helps businesses avoid shipment delays, customs penalties, and regulatory risks.

What is an Exporter of Record (EOR) ?

Responsibilities of an Exporter of Record include:

  • Preparing export declarations
  • Ensuring compliance with export regulations
  • Managing export documentation
  • Handling customs clearance for outbound shipments
  • Maintaining export compliance records
A reliable EOR partner ensures smooth international shipping and prevents regulatory issues.

Why Non-EU Companies Need IOR/EOR Services

IOR/EOR services are commonly used by:

  • Amazon FBA sellers shipping to European warehouses
  • E-commerce businesses selling products to EU customers
  • Electronics and technology companies importing equipment
  • Manufacturers shipping products to distributors in Europe
  • Global companies testing or distributing products in the EU
By using a trusted IOR/EOR provider, international businesses can enter the European market quickly and legally.

Our Importer of Record & Exporter of Record Services

Our services include:

  • Acting as official Importer of Record for EU shipments
  • Exporter of Record services for global exports
  • Customs documentation and declaration support
  • Import duty and VAT coordination
  • Compliance verification for regulated products
  • Shipment coordination with logistics partners
We help companies streamline their supply chains and ensure smooth customs clearance.

Benefits of Using Complico Consulting for IOR/EOR

Benefits of our service include:

  • Fast customs clearance for EU shipments
  • Reduced risk of shipment delays and penalties
  • Full compliance with EU import regulations
  • Support for Amazon FBA and e-commerce sellers
  • Reliable partner for global logistics operations
  • Simplified entry into the European market
With Complico Consulting GmbH, businesses can expand internationally while ensuring full compliance with EU trade and customs regulations.

IOR/EOR Services for E-Commerce Platforms

Our IOR/EOR services support e-commerce businesses with:

  • Importing products into the EU without establishing a local company
  • Managing customs declarations and regulatory documentation
  • Ensuring compliance with EU product safety laws
  • Handling import duties and VAT obligations
  • Supporting international shipping for online marketplaces
  • Reducing shipment delays and customs issues
This allows online sellers to expand into the European market quickly and efficiently.

IOR/EOR Services for Amazon, Shopify & Online Marketplaces

Our services are ideal for sellers using platforms such as:

  • Amazon FBA Europe
  • Shopify online stores
  • eBay international sellers
  • Walmart Marketplace sellers
  • Global dropshipping businesses
  • Multi-channel e-commerce platforms
By partnering with Complico Consulting GmbH, online sellers can focus on growing their business while we handle customs compliance, documentation, and regulatory responsibilities.

EU-Product-Safety

Key Compliance Steps

Start your free trial and complete your manufacturer profile.

Provide your company and manufacturing details to get started.

Evaluate your product, document compliance, assess risks, and meet GPSR and other regulatory requirements.

Add mandatory markings and warnings such as CE, UKCA, and EU REP to your product and packaging.

Add your products, identify applicable regulations, and ensure ongoing compliance.

Upload technical files, generate Declarations of Conformity, and demonstrate regulatory compliance.

Who Needs Importer of Record (IOR)

& Exporter of Record (EOR) Services ?

International trade regulations require a legally responsible entity to handle customs clearance, import duties, and regulatory compliance when goods move across borders. Businesses that do not have a registered company in the destination country often need an Importer of Record (IOR) or Exporter of Record (EOR) to legally ship products.

Why Choose Complico?

E-commerce businesses selling products internationally often face customs and regulatory challenges when shipping goods into Europe. Many online sellers do not have a registered company in the EU, which makes it difficult to legally import goods. With a professional Importer of Record (IOR) and Exporter of Record (EOR) service, e-commerce platforms can ensure smooth cross-border shipping and full compliance with European customs regulations.

What makes us different:
Fast IOR/EOR Activation for International Shipments
Smart Documentation & Shipment Processing
Complete Customs Compliance Management
Full Shipment Traceability & Regulatory Support

Schedule a Discovery Call

Not sure how to begin with GPSR compliance?

Chat with our specialists to learn what’s needed for EU & UK markets and how Complico Consulting makes compliance straightforward.

Frequently asked questions

An Importer of Record (IOR) is the legally responsible entity that ensures goods imported into a country comply with customs regulations, import duties, taxes, and product compliance laws.

An Exporter of Record (EOR) is the entity responsible for ensuring goods exported from a country comply with export regulations, documentation requirements, and customs procedures.

Companies need an IOR when they want to import goods into a country but do not have a registered legal entity there. The IOR handles customs compliance and regulatory obligations.

An EOR ensures that exported goods comply with export laws, trade restrictions, and documentation requirements before leaving the country.

IOR services are commonly required by manufacturers, global distributors, Amazon sellers, e-commerce companies, and international businesses shipping goods to Europe.

In most cases, non-EU companies need an EU-based entity acting as the Importer of Record to clear customs and handle regulatory responsibilities.

An IOR prepares and submits customs documentation, ensures compliance with import regulations, and manages duties and taxes required for the shipment.

The IOR is responsible for customs declarations, product compliance verification, duty and VAT payments, and maintaining import records.

The EOR ensures export documentation is accurate, complies with export regulations, and manages export declarations with customs authorities.

Yes, in some cases a service provider can offer both Importer of Record and Exporter of Record services depending on the shipment requirements.

Yes, many Amazon FBA sellers need an IOR when shipping products to European fulfillment centers without having a registered company in the EU.

Yes, an IOR can handle customs clearance, import documentation, and regulatory compliance for shipments sent to Amazon warehouses in Europe.

Electronics, IT equipment, consumer products, cosmetics, medical devices, and many other regulated goods often require an IOR.

Common documents include commercial invoices, packing lists, product specifications, shipping documents, and compliance certificates.

The IOR is responsible for ensuring duties and VAT are paid according to the country’s customs regulations.

Depending on the shipment and documentation, IOR services can often be arranged within a short period before shipment arrives.

Using a professional IOR helps reduce customs delays, ensures compliance with regulations, and allows companies to ship internationally without establishing a local entity.

Yes, many technology companies use IOR services to import hardware, servers, networking equipment, and other IT products into different countries.

A customs broker helps process customs paperwork, while the IOR is the legal entity responsible for compliance, duties, and regulatory obligations.

Yes, many IOR providers verify that products comply with local regulations before importation.

Yes, startups often use IOR/EOR services when expanding into international markets without setting up a legal entity in the destination country.

Yes, e-commerce sellers shipping products internationally often rely on IOR services to manage customs compliance and cross-border logistics.

Industries such as electronics, telecommunications, healthcare, retail, manufacturing, and e-commerce frequently use IOR/EOR services.

Yes, proper customs documentation and regulatory compliance handled by an IOR significantly reduce the risk of shipment delays.

Complico Consulting GmbH provides reliable Importer of Record and Exporter of Record services, helping international businesses import and export goods while ensuring full compliance with European customs and trade regulations.