Complico FAQ
An EU Declaration of Conformity (DoC) is an official statement that your product complies with applicable European Union directives and standards before it’s placed on the EU market
A UKCA Declaration of Conformity is similar to the EU DoC but required for products sold in Great Britain (England, Scotland, and Wales) under UK regulations.
If you sell in both the EU and UK, you need separate declarations for each market. Otherwise, only the one that matches your target region is required.
It’s a legal requirement that proves your product meets essential safety, health, and environmental protection standards in the EU and UK.
Yes — major platforms, including Amazon and Etsy, often require valid Declarations of Conformity for regulated product categories.
The entity placing the product on the EU or UK market — whether manufacturer, importer, or brand owner — is responsible for creating and signing the declaration.
Yes, especially if you’re a private label owner or importer. Our platform guides you step-by-step to ensure accuracy.
Typically not. The declaration must be issued by the party responsible for placing the product on the market in the EU/UK, not just your overseas supplier.
Core information includes your company details, product identification, applicable directives and standards, and certification or test evidence.
Testing is often recommended and sometimes mandatory to demonstrate conformity with applicable standards, especially for high-risk product categories.
Declarations and associated technical documentation should be kept for a period of up to 10 years after the last unit is placed on the market.
In some cases, yes — if products are technically similar and share compliance requirements — but it’s safer to issue individual declarations per product.
Harmonized standards offer technical specs that help demonstrate compliance and provide a “presumption of conformity” with regulations.
If changes affect compliance, you should update or re-issue the declaration to reflect the new specifications.
Yes — the declaration becomes legally binding once signed by the responsible person and reflects accurate product compliance.
With all required details prepared, most declarations can be generated in just a few minutes using our guided system.
No — the platform guides you through the process, although some familiarity with your product helps.
While focused on EU and UK compliance, properly prepared declarations are often recognized by many global marketplaces and authorities.
You don’t usually submit it proactively, but must make it available for inspection by authorities or customs when requested.
We support you in reviewing and correcting compliance documentation if a platform requires updates or additional info.
Yes, you can edit and update declarations — especially after product changes or new compliance requirements.
It’s good practice to review compliance documents periodically, especially when regulations or products change.
Yes — we also provide GDPR representative services as required under Article 27 for businesses targeting EU/UK data subjects.
Plans start at competitive monthly or annual rates, with pay-as-you-go options available for occasional users.
We accept major payment methods including credit card and PayPal.
No — all costs are transparent and outlined before purchase.
Because digital services are accessed immediately, refunds are not generally offered once the product or service is used.
Our authorized representative service allows non-local companies to meet EU and UK compliance requirements.
Our system analyzes product details and uses updated regulatory data to suggest the correct directives and standards
CE marking applies to EU compliance, while UKCA is specific to the UK market — both show conformity with respective regulations.
Currently, declarations are generated in English. Additional language support may be added in the future.
Yes — we provide comprehensive support via email, chat, and help guides.
Yes — our team helps liaise with authorities if compliance questions arise during inspections.
GPSR is the EU’s General Product Safety Regulation — it ensures consumer product safety and is mandatory for most product categories.
Without compliant documentation, you cannot legally sell regulated products in the EU/UK and may face penalties.
Begin by signing up, entering your product details, and using our intuitive tool to generate your first declaration — guided step-by-step.
In specific cases, one declaration can cover similar products if they share identical compliance requirements.
Ensure it contains all mandatory elements and aligns with the relevant directives and standards.
Yes — we provide guidance and documentation support for regulated medical products.
Yes — we also assist with cosmetic product notification and safety files.