EU Import & Export Services — IOR (Importer of Record) & EOR (Exporter of Record)
Navigating international cross-border trade into and out of the European Union can be complex, especially when it comes to customs compliance, duties, VAT, and regulatory obligations. Complico’s Importer of Record (IOR) and Exporter of Record (EOR) services provide reliable legal and administrative support to help you import and export goods into the EU with confidence, accuracy, and full compliance with customs and trade regulations.
Whether you’re a non-EU manufacturer selling into Europe, an eCommerce seller leveraging global fulfillment, or an international business expanding into new markets, our IOR/EOR services simplify the process — reducing risk, streamlining operations, and ensuring proper legal representation.
What Our IOR & EOR Services Include
📌 Importer of Record (IOR)
Complico acts as your legally recognised Importer of Record for shipments entering the European Union. We take responsibility for:
Customs clearance and declarations
Calculation and payment of import duties, VAT, and other taxes
Harmonised System (HS) classification and tariff determination
Coordinating with carriers, freight forwarders, and customs authorities
Ensuring compliance with product-specific import requirements
Managing import documentation (commercial invoices, packing lists, certificates)
This service eliminates the need for you to establish a local EU legal entity while maintaining full compliance with EU customs and tax rules.
📌 Exporter of Record (EOR)
When goods are shipped out of the EU, Complico acts as your Exporter of Record, ensuring:
Accurate export documentation and declarations
Compliance with EU export controls and regulations
Proper export classification and licensing support
Coordination with transport partners
Management of certificates of origin and movement documents
Our EOR support helps you avoid compliance pitfalls and delays at the border, enabling seamless global distribution from the EU.
Who Benefits from Complico’s IOR & EOR Services
✔ Non-EU manufacturers exporting products into Europe
✔ eCommerce sellers shipping into and out of the EU (Amazon, Shopify, marketplaces)
✔ Brands using logistics partners and 3PLs without a local EU entity
✔ SMEs expanding internationally without establishing subsidiaries
✔ Companies facing complex customs, VAT, or trade compliance challenges
Why Choose Complico for IOR & EOR
✔ Legal Compliance, Zero Entity Needed
We act as your official importer/exporter, so you do not need to set up an EU company for customs purposes.
✔ Customs & Trade Expertise
Our team handles HS classification, duties, VAT, and customs procedures with precision — reducing risk and avoiding costly errors.
✔ Faster Cross-Border Movement
Smooth customs clearance and documentation speeds up delivery times and improves the customer experience.
✔ Integrated Compliance Solutions
Complico combines IOR/EOR with product compliance (CE/UKCA/GPSR), Responsible Person services, and regulatory support — all under one partner.
✔ Ongoing Support & Updates
We stay current on EU customs, tariff changes, trade controls, and regulatory updates so your business stays compliant.
Typical Use Cases
A US manufacturer selling into Europe via Amazon FBA but without an EU legal entity
A brand using 3PL/fulfilment centres in multiple EU countries
A global seller expanding ASEAN or US sales into the EU and then re-exporting goods
A B2B supplier needing compliant customs documentation for cross-EU shipments
Simplify cross-border trade with Complico’s EU Import & Export Services.
Let us handle customs, duties, VAT, and regulatory obligations — so you can grow your European business with confidence.
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